Terms of Service and End-user agreement

Administrating the Locations.Life platform, there are certain expectations of us and the agreement we are making with our users.

As the provider of the Platform, VILLA LLC does not own, control, manage, or supply any Listings or Host Services. Property owners and managers are responsible for the contractual agreement between them and the renters that lease their property. Similarly renters are dually responsible for the contractual agreement they enter into with the property owners upon confirmation of a reservation. VILLA LLC is not and does not become a party to or other participant in any contractual relationship between Members, nor is VILLA LLC a real estate broker or insurer. VILLA LLC is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms below.


While we may help facilitate the resolution of disputes, VILLA LLC has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings or Host Services, (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Member Content, or (iii) the performance or conduct of any Member or third party. VILLA LLC does not endorse any Member, Listing or Host Services. Any references to a Member being “verified” (or similar language) only indicate that the Member has completed a relevant verification or identification process and nothing else. Any such description is not an endorsement, certification or guarantee by VILLA LLC about any Member, including of the Member’s identity or background or whether the Member is trustworthy, safe or suitable. You should always exercise due diligence and care when deciding whether to reserve a location for leasing or use other Host Services, accept a booking request from a property you manage/own, or communicate and interact with other Members, whether online or in person. 


Using™ as a property manager/owner creates an agreement that is limited to being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of VILLA LLC for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of VILLA LLC. You acknowledge and agree that you have complete discretion whether to list your property and the services you provide or otherwise engage in other business activities.

To promote the Platform and to increase the exposure of Listings, Listings and other Member Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. 

More info on specific term sections can be accessed by contacting us.

In order to access and use the Platform or register a Account you must be an individual at least 18 years old or a duly organized, validly existing business, organization or other legal entity in good standing under the laws of the country you are established and able to enter into legally binding contracts.

You will comply with any applicable export control laws in your local jurisdiction. You also represent and warrant that (i) neither you nor your Host Service(s) are located or take place in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.


VILLA LLC may make access to and use of the Airbnb Platform, or certain areas or features of the Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or a Member’s booking and cancellation history.

User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, (ii) screen Members against third party databases or other sources and request reports from service providers, and (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local jurisdiction (if available).

VILLA LLC reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the modifications by email at least thirty (30) days before the date they become effective. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Platform will constitute acceptance of the revised Terms.


You must register a Account to access and use certain features of the Platform, such as publishing or booking a Listing. If you are registering an  Account for a business, organization or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.

You can register an Account using an email address and creating a password, or through your account with certain third-party social networking services, such as Facebook or Google (“SNS Account”). You have the ability to disable the connection between your Account and your SNS Account at any time, by accessing the “Settings” section of the Platform.

 You may not register more than one (1)  Account unless VILLA LLC authorizes you to do so. You may not assign or otherwise transfer your Account to another party.

Subject to meeting any requirements (such as completing any verification processes) set by VILLA LLC and/or the property manager, you can book a Listing available on the Platform by following the respective booking process. All applicable fees, including the Listing Fee, Security Deposit (if applicable), Service Fee will be presented to you prior to booking a Listing. You agree to pay the Total Fees for any booking requested.

Upon receipt of a booking confirmation from VILLA LLC –, a legally binding agreement is formed between you and your Host, subject to any additional terms and conditions of the Host that apply, including in particular the applicable cancellation policy and any rules and restrictions specified in the Listing. VILLA LLC- will collect the Total Fees at the time of the booking request or upon the Host’s confirmation and release funds according to established pay out schedule described below. For certain bookings, Guests may be required to pay or have the option to pay in multiple installments.

A confirmed booking of an Location is a limited license granted to you by the Host to enter, occupy and use the location for the duration and function use of your agreement, during which time the Host (only where and to the extent permitted by applicable law) retains the right to re-enter the location, in accordance with your agreement with the Host.

You agree to leave the Location no later than the agreed upon set time in the confirmation that the Host specifies in the Listing or such other time as mutually agreed upon between you and the Host. If you stay past the agreed upon checkout time without the Host’s consent, you no longer have a license to stay on the location and the Host is entitled to make you leave in a manner consistent with applicable law. In addition, you agree to pay, if requested by the Host, for each hour period or day period that you Overstay, an additional rate fee of up to two (2) times the set Listing Fee originally paid by you to cover the inconvenience suffered by the Host, plus all applicable Taxes, and any legal expenses incurred by the Host to make you leave. If you Overstay at a location, you authorize VILLA LLC (via to charge you to collect Overstay Fees. A Security Deposit, if required by a Host, may be applied to any Overstay Fees due for a Guest’s Overstay.

Security deposits are a portion of the set rate charge that is held in consideration for cancellations until the reservation is completed. When a cancellation is made the security deposit is used to offset the refund amount and protect against damages incurred from preparation for a reservation. Security deposits are set by property owners and do not affect the general amount of the listing rate.
Cleaning costs are additional charges designated by property owners to clean and refresh locations after desired rental use. these charges are additional and are built into the rental rates.

Hosts and Guests are responsible for any modifications to a Reservation that they make via the Platform or direct customer service to make, and agree to pay any additional Listing Fees, Host Fees or Guest Fees and/or Taxes associated with such reservation Modifications.

Guests can cancel a confirmed booking at any time pursuant to VILLA LLC’s cancellation policy, and VILLA LLC will refund the amount of the Total Fees due to the Guest in accordance with such cancellation policy. Unless extenuating circumstances exist, any portion of the Total Fees due to the Host under the applicable cancellation policy will be remitted to the Host.

If a Host cancels a confirmed booking, the Guest will receive a full refund of the Total Fees for such booking. 

More detailed info on our cancellation policy here

Within a certain timeframe after completing a booking, Guests can leave a public review (“Review”) and submit a star rating (“Rating”) about their experience. Ratings or Reviews reflect the opinions of individual Members and do not reflect the opinion of VILLA LLC. Ratings and Reviews are not verified by VILLA LLC for accuracy and may be incorrect or misleading.

Ratings and Reviews by Guests must be accurate and may not contain any offensive or defamatory language. Ratings and Reviews are subject to review and approval and must comply with applicable laws.

Members are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party to write a positive or negative Review about another Member.

Ratings and Reviews are part of a Member’s public profile and may also be surfaced elsewhere on the Platform (such as the Listing page) together with other relevant information such as number of bookings, number of cancellations, average response time and other information.

As a Guest, you are responsible for leaving the Location (including any personal or other property located at the Location) in the condition it was in when you arrived. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Location, excluding the Host (and the individuals the Host invites to the location, if applicable).


If a Host claims and provides evidence that you as a Guest have damaged a Location or any personal or other property at a Location, the Host can seek payment from you through the VILLA LLC. If a Host escalates a Damage Claim to VILLA LLC, you will be given an opportunity to respond. If you agree to pay the Host, or VILLA LLC determines in its sole discretion that you are responsible for the Damage Claim, VILLA LLC will, after the end of your stay, collect any such sums from you and/or (if applicable) required to cover the Damage Claim pursuant to applicable laws. VILLA LLC also reserves the right to otherwise collect payment from you and pursue any remedies available to VILLA LLC in this regard in situations in which you are responsible for a Damage Claim, including, but not limited to, in relation to any payment requests made by Hosts under the VILLA LLC – protection guarantee.

You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Platform. In connection with your use of the Platform, you will not and will not assist or enable others to:

  • breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms, Policies or Standards;
  • use the  Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies VILL LLC’s endorsement, partnership or otherwise misleads others as to your affiliation with VILLA LLC;
  • copy, store or otherwise access or use any information, including personally identifiable information about any other Member, contained on the Platform in any way that is inconsistent with VILLA LLC’s Privacy Policy or these Terms or that otherwise violates the privacy rights of Members or third parties;
  • use the  Platform in connection with the distribution of unsolicited commercial messages (“spam”);
  • offer, as a Host, any Location that you do not yourself own or have permission to make available as a residential or other property through the Platform;
  • unless VILLA LLC explicitly permits otherwise, book any Listing if you will not actually be using the Host Services yourself;
  • contact another Member for any purpose other than asking a question related to a your own booking, Listing, or the Member’s use of the  Platform, including, but not limited to, recruiting or otherwise soliciting any Member to join third-party services, applications or websites, without our prior written approval;
  • use the Platform to request, make or accept a booking independent of the Platform, to circumvent any Service Fees or for any other reason;

This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or VILLA LLC terminate the Agreement in accordance with this provision.

You may terminate this Agreement at any time by sending us an email. If you cancel your Account as a Host, any confirmed booking(s) will be automatically cancelled and your Guests will receive a full refund. If you cancel your Account as a Guest, any confirmed booking(s) will be automatically cancelled and any refund will depend upon the terms of the Listing’s cancellation policy.

Without limiting our rights specified below, VILLA LLC may terminate this Agreement for convenience at any time by giving you thirty (30) days’ notice via email to your registered email address.

If you choose to use the Platform or Collective Content, you do so voluntarily and at your sole risk. The Platform and Collective Content is provided “as is”, without warranty of any kind, either express or implied.

You agree that you have had whatever opportunity you deem necessary to investigate the Services, laws, rules, or regulations that may be applicable to your Listings and/or Host Services you are receiving and that you are not relying upon any statement of law or fact made by VILLA LLC relating to a Listing.

If we choose to conduct identity verification or background checks on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.

You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Platform and Collective Content, your publishing or booking of any Listing via the Platform, your stay at any Location or use of any other Host Service, participation in the Group Payment Service, or any other interaction you have with other Members whether in person or online remains with you. Neither VILLA LLC nor any other party involved in creating, producing, or delivering the Platform or Collective Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) from the use of or inability to use the Platform or Collective Content, (iii) from any communications, interactions or meetings with other Members or other persons with whom you communicate, interact or meet with as a result of your use of the Platform, or (iv) from your publishing or booking of a Listing, including the provision or use of a Listing’s Host Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not VILLA LLC has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Except for our obligations to pay amounts to applicable Hosts pursuant to these Terms or an approved payment request under the Protection Guarantee, in no event will VILLA LLC’s aggregate liability arising out of or in connection with these Terms and your use of the Platform including, but not limited to, from your publishing or booking of any Listings via the Platform, or from the use of or inability to use the Platform or Collective Content and in connection with any Location or other Host Service, the Group Payment Service, or interactions with any other Members, exceed the amounts you have paid or owe for bookings via the Platform as a Guest in the twelve (12) month period prior to the event giving rise to the liability, or if you are a Host, the amounts paid by VILLA LLC to you in the twelve (12) month period prior to the event giving rise to the liability, or one hundred U.S. dollars (US$100), if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between VILLA LLC and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. If you reside outside of the U.S., this does not affect VILLA LLC’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, you agree to release, defend (at VILLA LLC’s option), indemnify, and hold VILLA LLC and its affiliates and subsidiaries, including but not limited to, Aftertainment Back Office and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms or our Policies or Standards, (ii) your improper use of Platform or any VILLA LLC Services, (iii) your interaction with any Member, stay at an Accommodation, participation in an Experience, Event or other Host Service, participation in the Group Payment Service, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation or use, (iv) Airbnb’s Collection and Remittance of Occupancy Taxes, or (v) your breach of any laws, regulations or third party rights.

This Site and the Contents are displayed solely for the purpose of promoting Locations available leasing. This Site is controlled and operated by VILLA LLC from its offices in St. Croix Us Virgin Islands. You are responsible for complying with the laws of the jurisdiction from which you are accessing this Site, and you agree that you will not access or use the information on this Site in violation of such laws. These Terms and Conditions and your use of this Site will be governed by the substantive laws of The United States of America. Our failure to enforce any rights under these Terms and Conditions will not constitute a waiver of any terms or conditions of these Terms and Conditions.


Subject to the following clause, any claim or controversy related to these Terms and Conditions or relating to this Site will be settled by mediation followed by  arbitration. The decision of the arbitrator will be binding on the parties. To the fullest extent permitted by applicable law, no arbitration will be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.

If there is a determination that any provision of these Terms and Conditions is invalid or unenforceable, that determination will not affect the rest of these Terms and Conditions. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or under these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in these Terms and Conditions are for convenience only.

In the event of any question relating to this Site, please email us at or use our platform contact us function or support chat.

This Site is the property of VILLA LLC | Aftertainment Back Office and the content of this Site is determined solely by VILLA LLC.